Site map

    • Hanoi People’s Committee organized an online handing over meeting using the Solution provided by NTC

    Hanoi People’s Committee organized an online handing over meeting using the Solution provided by NTC

    NTC consecutively receives the signification of Vietnam Excellent Brand for the 3rd time

    Vietnam Excellent Brand

    Cisco TelePresence Seminar

    Cisco TelePresence Seminar

    Contact Centre Solutions

    Siemens’ OpenScape Contact Centre solution is the ideal choice for small and medium enterprises with the initial investment of 10 agents up to thousands of agents. OpenScape Contact Center can get interactions from customers to the centre by many ways such as phone, email, web – chat, fax, etc.

    The skill-based routing helps customers to connect to the right persons when contacting to the centre. OpenScape Contact Centre solution is implemented in many top enterprises in Vietam such as Vinaphone’s Customer Care Centre 18001091, Automatic Booking System (Vietnam Airlines), Securities Companies (An Binh, Vn Direct, VNS, etc).